PRIVACY POLICY

The Office of Collecting & Design respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, join a collector's club, purchase curated objects, or interact with our traveling museum experience.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

We collect several types of information to provide and improve our services, including:

• Personal Information: Your name, email address, postal address, phone number, and payment details when you create an account, subscribe to a club, make a purchase, or contact us.
• Subscription Preferences: Your collector club preferences, shipping schedules, and customization choices related to curated objects and artifacts.
• Transaction Data: Records of your purchases, subscription history, order details, and billing information.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, device information, browser type, and IP address.
• Communication Data: Emails, messages, and feedback you send to us, as well as records of our correspondence.

We use the information we collect to curate and deliver exceptional experiences:

• To process and fulfill your orders, subscriptions, and club memberships.
• To personalize your collector experience and recommend curated objects aligned with your interests.
• To communicate with you about your account, orders, tour dates, and museum updates.
• To improve our website, products, and services based on your feedback and usage patterns.
• To send you newsletters, promotional materials, and event invitations (you may opt out at any time).
• To detect, prevent, and address fraud, security, or technical issues.
• To comply with legal obligations and enforce our terms and conditions.

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: We work with trusted third-party vendors (e.g., payment processors, shipping carriers, email service providers) who assist us in operating our business and delivering your curated collections.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
• With Your Consent: We may share information with your explicit permission or at your direction.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors engage with our museum and shop.

You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, disabling cookies may limit certain features of our website.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, encrypted channels compliant with industry standards.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously review and improve our safeguards.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal information.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to legal obligations.
• The right to restrict or object to certain processing activities.
• The right to data portability, where applicable.
• The right to withdraw consent at any time.

To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, and reporting requirements. Subscription and transaction records are retained for the period required by applicable tax and commercial law.

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the evolution of our museum and collection services. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

We are committed to addressing your inquiries and ensuring your experience with the Office of Collecting & Design remains as thoughtful and secure as the objects we curate.